Q: Who is PortONE Internet?
A: PortONE Internet is more than just an ISP (Internet Service Provider); We consider ourselves an Internet Solution Provider. By offering a wide range of Internet-related services and products at competitive prices, we are better able to serve you! We have been in business since 1997 and serve thousands of subscribers, including the State of Connecticut, several Fortune 1000 companies, police departments, many non-profit organizations, museums and schools. Best of all, we believe in building strong relationships, which is why our account executives work hand-in-hand with you to discover and serve YOUR needs.
Q: Why should I pre-pay for your service?
A: Like many other ISP's, we offer $20.99/month billed service. However, we can dramatically save you money by not having to bill your credit card monthly. You simply buy in bulk. Since we offer a prorated refund at any time, you never have to worry about losing your money.
Q: What are Tier-1, Tier-2 or Tier-3 providers and what difference will it make to me?
A: PortONE is a Tier 2 Internet Service Provider (ISP). This means that when you are using PortONE, there is only one "hop" between our connection and the Internet. Tier-1 providers are the Internet backbone and Tier-3 providers lease service from ISP's like PortONE. Our connections are "peered" at 12 major cities across the country providing even faster access to and from world-wide information. This means that you will not be waiting for others to access their data first. In addition, if you use PortONE web page hosting, other internet users will be able to access your page much faster and without any unnecessary delays.
Q: How can I learn more about Computers and the Internet?
A: The PortONE Internet Education Center offers a wide range of high-quality, low-cost Web-Based Training courses. Our 540+ Web-Based Training courses offers you the ability to enjoy learning from the comfort of your own home. You can even save your place and continue again later. The PortONE Internet Education Center is just another way we can enhance your Computer and Internet experience!
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Frequently Asked Questions
